Wise & Secrets Shipping Policy

1. Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends and public holidays).
• Orders placed after business hours will be processed on the next business day.
• Processing times may extend during high-demand periods or promotions.

2. Shipping & Delivery Time

We aim to deliver your orders as quickly as possible. Estimated delivery times are:

• Metro Cities: 3-5 business days
• Other Cities & Towns: 5-7 business days
• Remote Areas: Delivery may take longer depending on courier availability
• Please note that unforeseen delays (weather, logistics issues) may occur.

3. Shipping Charges

• Shipping costs vary based on order value and delivery location.
• Free shipping is available on eligible orders.
• Any additional customs duties for international shipping must be borne by the customer.

4. Order Tracking

• A tracking link will be sent via email/SMS once your order is shipped.
• If you do not receive tracking details within 48 hours, please contact our support team.

5. Delivery Partners

• We work with reliable courier partners to ensure safe and timely delivery.
• If you have a preferred courier service, inform us during checkout.

6. Incorrect Address & Delivery Issues

• Please ensure that your shipping address is correct at the time of order placement.
• We are not responsible for delays or failed deliveries due to incorrect addresses.

7. Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us immediately for assistance.
• Claims for damaged/lost packages must be reported within 48 hours of delivery.

For any shipping-related inquiries, please reach out to our customer support team.

📩 Email: [wisensecrets@gmail.coml]
📞 Phone: [+91 7977371757]